Product Detail
Jute Door Mat
📦 Return & Exchange Policy : We want you to love what you buy from us. If you’re not completely satisfied, here’s how we can help:
- Return Window: You can request a return or exchange within 7 days of receiving your order.
Eligibility:
- Items must be unused, unwashed, and in original packaging with tags intact.
- Certain items like **personal care products, perishables, and custom orders are non-returnable.
Process:
- Contact our customer support team via Email at support@banashristi.com / Phone: +91 8011 0930 32 with your order details.
- Once approved, we'll arrange a reverse pickup or guide you through the return process.
Refunds:
- Once we receive and inspect the item, a refund will be processed to your original payment method within 7-10 business days.
- In case of Cash on Delivery orders, refunds will be made via bank transfer or store credit.
Exchanges:
- Available for size or product issues, subject to stock availability.
Note: - Shipping charges (if any) are non-refundable. - Free delivery offers are applicable only for completed purchases. If a partial return reduces your cart value below the free shipping threshold, standard delivery charges may apply.